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Warranty, Refund Policy & Shipping Information Warranty: We warrant Quicktionary to be free from defective materials and construction for a period of 12 months from the date of delivery. Return Policy: If you are not satisfied with this product and you pay by check or money order we will refund your money (without shipping) if returned within (15) days from date of delivery. If you pay by credit card, we will refund the price of your order less 3.5% of the grand total of your order. All returns must be returned with complete, original packaging and manual. All returns after the 15 day original warranty will only be fulfilled by repair or replacement of the Quicktionary unit. -- Return of Quicktionary pens under one year warranty. Please email at Quicktionary@aol.com to receive a return authorization number and instructions. Regualr Shipping is two to three days within the continential United States Quick-Pen.com 1055 Tam O' Shanter Drive Kansas City, MO 64145-1247 Fax: 787-823-0518
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